Binance closed a trader account after a user complained about the exchange’s response for alleged funds theft. Binance CEO said the firm does not want to service unreasonable clients.
A user on Twitter started complaining about the lost funds, claiming that a leaked API key tied to crypto trading firm 3Commas was used to make trades on low cap coins to push up the price to make profit. The trader claims in a series of tweets that Binance was unable to provide him with appropriate support.
According to the user tweets, 3Commas denied any exploit on its protocols and databases and, therefore, had no responsibility for the stolen API keys. Other Twitter users also raised the issue of the alleged API hacker, requesting Binance to halt withdrawals and investigate the incident.
Binance CEO confirmed that at least three users faced unexpected transactions on their accounts after sharing their API Key with third-party platforms Skyrex and 3Commas. He then recommended users to delete related API keys.
